Purpose of this Privacy Policy

This Privacy Policy sets out how Diesel & Performance Tuning Brisbane Pty Ltd collects, uses, stores and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy is intended to be read in conjunction with our Workshop Terms and Conditions, Extended Warranty Assurance Plan, and General Release of Liability.

Definitions:

Company means Diesel & Performance Tuning Brisbane Pty Ltd ABN 15 543 456 869, located in Caboolture, Queensland.

Customer means any individual or entity who engages with the Company, including via enquiry, booking, purchase, or use of the Company’s website.

Vehicle means any motor vehicle owned, operated, or represented by the Customer.

OEM means the original equipment manufacturer of the Vehicle, unless specifically stated otherwise.

Information We Collect

The Company may collect personal information including, but not limited to, names, contact details, Vehicle information (including VIN and registration), service and repair history, payment details, correspondence, and website usage data.

How Information Is Collected

Personal information is collected directly from the Customer when enquiries are made, services are booked, payments are processed, or interactions occur via phone, email, SMS, website forms, or social media platforms. Information may also be collected automatically through cookies and analytics tools.

Use of Personal Information

Personal information is collected and used for the purposes of providing services, administering warranties, processing payments, meeting legal and regulatory obligations, improving operational efficiency, and communicating with Customers regarding services or products offered by the Company.

Disclosure of Personal Information

The Company may disclose personal information to third parties where reasonably required, including OEMs (unless specifically stated), suppliers, diagnostic and calibration partners, payment processors, professional advisors, insurers, and regulatory authorities. Disclosure may occur within or outside Australia.

Data Security

The Company takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure.

Access and Correction

Customers may request access to, or correction of, personal information held by the Company by contacting the Company using the details provided below.

Complaints

If a Customer believes their privacy has been breached, a complaint may be made to the Company. The Company will investigate and respond within a reasonable timeframe.

Changes to this Policy

This Privacy Policy may be amended from time to time. The current version will be made available on the Company’s website.

Contact Details

Diesel & Performance Tuning Brisbane Pty. Ltd.
ABN 15 543 456 869
3/10 Lear Jet Drive, Caboolture, Queensland, 4510.
Phone: (+61) 7 5353 9115
Email: admin@dieseltuningbrisbane.com.au